Verzending met PostNL
If you place an order with us, it will always be shipped with PostNL. Our aim is to deliver your order within 1 business day. If your ordered product is not in stock, you will be notified in good time. We will always indicate the expected delivery time and, if possible, we offer an alternative.
If you have purchased a product that does not fit the mailbox, your order will be shipped by way of a package item, so you will receive a mail with shipping confirmation and tracktracelink on the day of shipping so that you can follow your order online.
- Extra early delivery (10, -) (NL only)
- Normal delivery (* Free within NL)
- Evening delivery (1.25 NL only)
* For some products (e.g., small LEDs), 2.95 shipping costs are calculated by package item. If you do not want to pay for this, you can choose to send your order for free by mailbox.
If you ordered a product that matches the mailbox, your order will be shipped with the normal mail. In this case, you do not have to stay home. Products that match the mailbox include LED collars and small LED city lights. Mailbox does not provide tracking information by mailbox, so you can not follow the package online.
Postal mailbox Belgium
Although we do our utmost to put your order before 16:00, we are also very dependent on the shipping company postNL for the delivery speed. In some cases, it may be that a mailbox shipment to Belgium is a few days longer.
Levertijden doordeweeks en in het weekend
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Need something soon and have been around 16:00?
And if you want to order your order the next day, please contact us. There may be some time to pick up and send your order. This can take place until 17:00.
*To determine the delivery date?
You can plan your order with us for 5 days, for example, you can order on Monday and choose to ship your order on Thursday. This is very useful if you do not want to miss an offer, for example, and you will not be able to accept your order the next day.
*Only within the Netherlands
Order and pay your product via our webshop and pick up your order during the ordering process. You will receive an email from us when the order is ready to be collected. Orders can only be collected after the product you want via our webshop is ordered and paid.
We are open for pickup from Monday to Friday from 10:30 to 17:00. Collection address: Lucas Gasselstraat 19, Eindhoven.
Follow your order
Once your package is packed with us, you will receive an email with the barcode of your shipment. This allows you to follow the package online the next day.
When you're not home or unable to pick up
PostNL delivers 6 days a week. If you are not home, the postman will again offer the package a day later. If you are not home at the second delivery, you can pick up the package at the post office. You will then receive a message from the mailbox where you can pick up the package. The post office can ask for your ID. Within 3 weeks the package must be collected.
Not at home and other delivery address
If you do not think at home at PostNL's delivery times, you can send the package free of charge to another address. Then choose when ordering for a shipping address.
Of course, you can also specify a different delivery address when ordering.